FAQs
We have compiled a list of commonly asked questions. If you have a question and you are unable to find the answer to it. Please feel free to reach out to us at races@zerocancer.org or (888)-245-9455
Donations
Donations are tax deductible to the extent allowed by law. ZERO - The End of Prostate Cancer is a registered 501(c)(3) organization (Tax ID: 59-3400922).
Donations can be mailed directly to ZERO or processed over the phone. Please indicate the name of the event, and if applicable, the name of the team or individual’s fundraising efforts they are supporting.
ZERO - The End of Prostate Cancer
Attn: Name of Race
515 King Street, Suite 420
Alexandria, VA 22314
To process by phone please call ZERO toll free at (888)-245-9455 Monday through Friday, 9 a.m. to 5 p.m. EST.
Q: What if people want to give me cash?
A: Consolidation is key. Please send a personal check covering the full amount, along with corresponding donations forms to ZERO. We will be able to credit your friends and family for their generosity if you include their information. If this is not possible, you can always bring the cash donations and a donation form to the race. Click here to download ZERO’s donation form.
Q: Do I have to send in my donations? Can I bring them with me to the event?
A: You can always bring your donations with you to the event. Please bring your donations in an envelope with your name/team name so they are properly credited to your fundraising efforts. We encourage you to mail in your donations in advance of race day so there is no delay in crediting you for your fundraising efforts.
Q: I don’t see donations on my fundraising page?
A: All mailed donations should appear on your page within two weeks of being received by ZERO. All race day donations will appear within four weeks. If you do not see your donations on your page, please email ZERO at races@zerocancer.org.
Q: I think my company matches employees’ charitable donations. How do I get this started?
A: Companies handle matching gift programs differently. Please contact your Human Resources department for instructions on how to double your fundraising efforts through matching gifts. For more information about matching gifts click here.
Q: Can I continue to collect donations after the walk?
A: Absolutely! Participants can fundraise up until six weeks after the event. Please mail donations and forms to ZERO.
Q: How can I receive an IRS tax receipt for my donation?
A: If you donated online, your tax receipt will be emailed to the email address you provided. If you donated via check, you can request a tax receipt by by emailing races@zerocancer.org.
Registration
Q: What is the difference between donating and registering?
A: A donation is a tax-deductible gift made to ZERO - The End of Prostate Cancer. Donations can be credited to a specific team or participant’s fundraising efforts, or credited to the event as a general donation.
Everyone who wishes to run/walk on race day must pay a registration fee to participate. All registrants receive a tech shirt, personal fundraising webpage, and are eligible for our fundraising incentives. Registration fees are not tax deductible and do not go towards your fundraising goal.
Q: How do I register?
A: Click the button below and follow the steps to register. If you have any issues, please feel free to reach out us at 1-888-245-9455.
You can also register via mail. Please download this form, and mail it in along with a check to ZERO.
Q: Should I start a team or join as an individual?
A: If you have a friend or family member joining you, please start a team. If you are attending alone, please join as an individual. There is no minimum requirement for team size.
Q: Is it better to register online or register the morning of the race?
A: There are many advantages to registering before the race. Here are just a couple:
- Knowing how many people to expect will help us plan for a better event for everyone. We order all items based on how many people have pre-registered for the event (shirts, water, finish line food, etc.).
- Each person that registers will receive a fundraising page within the ZERO Prostate Cancer Run/Walk website. This will give friends and family a place to go where they can donate directly to you online or get a donation form and mail a donation directly to us that will be credited to your page. You can also customize this page with a photo and special message about why you’re participating.
Q: I accidentally registered as an individual and meant to join or start a team. What do I do?
A: No problem! If you would like to be added to a team or start your own team, simply send an email to races@zerocancer.org with your name, team name, and what city’s race you’re taking part in.
Q: Online registration is closed. Can I still register?
A: Absolutely! Absolutely! You can register in person during early packet pickup and on race day.
Q: I already registered as a 5K run participant, but want to walk the 1-mile instead. Can I change my registration fee?
A: Absolutely! We can change your registration type, please email races@zerocancer.org with your requested changes.
Q: I registered and can no longer participate. Can I get a refund?
A: Unfortunately, we do not offer refunds on registration fees. We can convert your registration fee to a tax-deductible donation.
Q: I want to participate but I’m busy that morning. What options do I have?
A: That’s why we have the virtual Snooze For Dudes! You can register through your local event’s website and have access to all the same tools and resources other registrants have a personal fundraising page, personal fundraising coaching, fundraising incentives, and a special Snooze for Dudes shirt mailed directly to your home.
Fundraising
Q: Is there a fundraising minimum to participate in the run/walk?
A: No. There is no fundraising minimum, but we need your help to end prostate cancer, please consider making a self-donation or raise at least $100. All registered participants and volunteers receive a personal fundraising page, fundraising coaching, and many tools, guides, and other resources to help you.
Q: I want to fundraise, but I don’t know how. Where should I start?
A: We encourage all participants to customize their page with their own photo and story of why you’re participating. You can also send emails to friends and family, and easily track your donations. Please view our tips and tricks for more information. You can also email ZERO’s National Events Team at races@zerocancer.org for assistance and ideas.
Q. Does ZERO Provide a Team Captain Guide with tools on how to fundraise?
A: Yes! You can download the guide here. It includes tips and samples of language to use to raise money, recruit more team members, and plan fundraisers that everyone can participate in.
Q. Does ZERO provide fundraising tools for individual fundraisers?
A: Yes, we have a great Participant’s Guide, which provides tips, tricks, and suggestions for making the most of your fundraising. Your Chapter Director or other ZERO staff is also available for personalized fundraising coaching. Click here to learn more.
Q: Are there any awards or fundraising incentives for top fundraisers?
A: Yes! Our top three individual fundraisers and the top three fundraising teams will receive special recognition at the event (please note that all monies need to be in your accounts by 3 p.m. on the day prior to race to be eligible for these awards). There are also several individual and team fundraising incentives all participants are eligible to earn. Click here to learn more about our fundraising incentives.
Race Day
Q: Are pets allowed at the race?
A: No. For the safety of our participants, we do not permit pets on the course or in the spectator area. The only pets that are allowed are service animals.
A: Yes. Dogs on five foot, non-retractable leashes are permitted. Dogs must be friendly, be up to date with shots, and have no history of fighting or biting. Pet owners must take full responsibility for the behavior of their pet. Pet owners must start towards the back, may not weave through packs of runners, and yield the right of way to other runners. Pet owners must also clean up after their pet.
Q: Are strollers allowed at the race?
A: Yes. We believe a fit family is a happy family and allow strollers on our course. However, we do have some requirements: you must start in the back, you may not weave through packs of runners, and you must always yield the right of way to other runners.
A: No. Unfortunately due to safety concerns/course limitations, strollers are not allowed on the course with participants. However, we encourage those with strollers to come out and watch the run/walk as spectators.
Q: Who is able to get running awards?
A: We announce the overall winners at the post-race ceremony. Age group winners will not be announced or mailed. Please check the results at the racecourse, and if applicable, pick up your award before you leave.
Q: If I don't pick up my shirt at the race, can I get one mailed?
A: No, unfortunately due to the expense, shirts cannot be mailed. Your family or friends are able to pick up your shirt at packet pick-up or on race day for you.
Q: Can I pick up packets for my family and friends?
A: Yes. We do allow runners to pick up bibs and shirts for their friends. Please note that shirts cannot be mailed.
Q: What happens if it rains on the day of the race?
A: While every effort will be made to conduct the event, the race will be postponed or canceled if we judge the weather to be hazardous. Unfortunately, entry fees will not be refunded if the event is canceled.
General Questions:
Q. How can I get more involved at ZERO?
A: ZERO has local chapters across the country. Please visit our contact us page to find the chapter closest to you. Join us in putting an end to prostate cancer by getting involved in your local community.