Due to severe weather conditions in Texas, our distribution center is currently closed for orders at this time. We hope to open the ZERO Store within the near future. Due to the national emergency, the U.S. Postal Service is currently experiencing delays in shipping. Many shipments are taking much longer than expected to be delivered. We do apologize for any inconvenience this may cause you with receiving an order. If it has been over three weeks since you placed your order and have not received an update, please email us and we will get back to you immediately. Thank you for your patience and continued support.