- What personally identifiable information of yours in collected through the site
- Who collects such information
- How such information is used
- With whom your information may be shared
- What choices you have regarding collection, use and distribution of your information
- What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control and,
- How you can correct any inaccuracies in your information.
What Information We Collect and How We Use That Information
In order to use premium services on this website, you must first complete a registration form that may include name, email address, format preference (HTML vs. Text), address, interests, and similar information. We use this information to contact you about the services on our site in which you have expressed interest, and so we can provide you a more personalized experience on our site. We also collect Billing Information such as credit card number for the purpose of fulfilling your order, and charging you for the product you have ordered and process your donations.
You may also provide personal information about other people, such as their name and mailing address. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided.
All surveys are anonymous, unless you opt to share your identifying information. Even if you choose to reveal your personally identifiable information, it will not be shared with any outside organization or third party. On occasion, anonymous aggregated or demographic information may be shared with third parties.
All information, including sensitive information like credit card information, provided to ZERO is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.
Access and Choice
Upon request ZERO will provide you with information about whether we hold any of your personal information. If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, deactivate, ask to have it removed from a directory or testimonial on our site, or request no further communications from ZERO by emailing us or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request within a reasonable timeframe.
We will retain personally identifiable information for as long as needed to provide you services. Please contact us if you wish to request that we no longer use personally identifiable information to provide you services. We will retain and use personally identifiable information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Third Party Service Providers
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
Internet Service Provider
zerocancer.org is hosted by WPEngine, a service provider that houses data and keeps our software updated. Authorized employees of WPEngine may have limited access tracking technologies, solely to provide technical assistance to ZERO staff. WPEngine does not store or share your personally identifiable identifying information or have access to your financial information.
support.zerocancer.org and secure3.convio.net/zero/ are hosted by Blackbaud, a software, website hosting, and payment processing provider that controls the interactive features on our Web site. Blackbaud's software products including Raiser's Edge, Team Raiser, and Luminate Online are used by many of the largest non-profit organizations in the world for fundraising, payment processing, and contact record management. Blackbaud's software securely stores your personally identifying information, provides legal compliance for email communications, and records user interactions across the website. The software records transactional information for payment processing, but does not store your credit card or payment information. You may opt-out of communication from ZERO and/or request that your contact record be deactivated at any time.
Authorized employees of Blackbaud may have access to your personally identifying information and financial transaction information, solely to provide technical assistance to ZERO staff as we use Blackbaud's software to manage our Web site, financial transactions, and user records. Blackbaud does not share your personally identifying information. ZERO's use of Blackbaud software is governed by the company's Acceptable Use Policy, Email Acceptable Use Policy, Payment Services Terms of Service, and HIPAA Requirements. Your financial transactions are kept secure through adherence to and regular auditing of PCI Compliance Standards.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We collect an IP address from all visitors to our site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our site, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.
We partner with a third party to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Communications from ZERO
All other email communications, such as newsletters and advocacy alerts, are sent only to those who have 'opted-in' to receive them.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included at the bottom of each newsletter, by visiting our home page and clicking on the "Unsubscribe" link, or by contacting us by email, telephone or postal mail at the contact information listed below. We will honor your unsubscribe submission within 30 days.
Notification of Policy Changes
In certain situations, ZERO may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We reserve the right to disclose your personally identifiable information as required by law, such as to comply with a subpoena, bankruptcy proceedings, or similar legal process and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site. If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name.
Other Web sites
Our site contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.
ZERO's Commitment to Our Donors
We will not sell, share, or trade our donors' names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations. This policy applies to all information received by ZERO, both online and offline, as well as any electronic, written, or oral communications. To the extent any donations are processed through a third-party service provider, our donors’ information will only be used for purposes necessary to process the donation.
Questions About Our Policies
ZERO - The End of Prostate Cancer
515 King Street, Suite 420
Alexandria, VA 22314
Toll free: (888) 245-9455
Tel: (202) 463-9455
Fax: (571) 257-8559